FAQ, Shipping and Returns
Free Standard Shipping is available for all orders within the contiguous United States.
We do not offer free shipping on international orders. Your appropriate shipping charge will be applied at checkout based on the shipping option that you choose.
- Shipping on custom orders is delayed due to Covid-19 rules and regulations. Please expect a 7 -10 day turn around time depending on your order.
Returns, Refunds, and Exchanges
Please first notify me by email at email@example.com if you wish to return or exchange your order. I will give you specific instructions on returning the item. See below for the return policy for specific products.
Giclee Prints (including canvas, metal, and wood prints) - These are custom printed and possibly custom matted and framed. Therefore I can only offer a refund if there is a defect in the product. Please notify me at firstname.lastname@example.org if you are requesting a refund for one of these products.
Originals - If you are not satisfied with an original, you may return the item within 7 days of purchase for a full refund. Shipping charges are non-refundable. Please notify me at email@example.com if you are requesting a refund to begin the process.